Skip to main content

Subject lines that tap into who your audience wants to be, a bathroom emergency at a Nashville hot chicken spot, and a minus-200 degree cryotherapy experiment all show up in this Ask Us Anything with Jay Schwedelson. Jay riffs on a listener’s challenge to share a subject line test they probably have not tried yet, breaking down the idea of aspirational personalization that speaks a level above your current audience. Then he answers a not-so-serious question about his health that turns into a ridiculous story involving Boca Raton, Brass Monkey, and a frosty recovery chamber.

Best Moments:

(00:16) Jay explains the Ask Us Anything format and how to send him your own work and ridiculous questions through his site.

(01:15) Hattie B’s “shut the cluck up” hot chicken story ends with a bathroom line so long he swears they need 74 restrooms.

(02:15) Jamie’s challenge for a subject line test they have never tried sets Jay up to go beyond basic personalization.

(03:38) Jay introduces aspirational subject lines that speak to the C level or lifestyle people want instead of the role they have now.

(05:30) He shares data from 50 million sends showing aspirational subject lines lifting open rates by roughly 24-28 percent in both B2B and consumer campaigns.

(06:30) Bill’s jab about Jay’s health leads to a cryotherapy adventure in Boca Raton, complete with Brass Monkey and dancing in a minus-200 degree box.

Check out our 100% FREE + VIRTUAL EVENTS! ->

Guru Conference - The World's Largest Virtual EMAIL MARKETING Conference - Nov 6-7!

Register here: www.GuruConference.com

Check out Jay’s YOUTUBE Channel: https://www.youtube.com/@schwedelson

Check out Jay’s TIKTOK: https://www.tiktok.com/@schwedelson

Check Out Jay's INSTAGRAM: https://www.instagram.com/jayschwedelson/

MASSIVE thank you to our Sponsor, Marigold!!

Email chaos across campuses, branches, or chapters? Emma by Marigold lets HQ keep control while local teams send on-brand, on-time messages with ease.

Podcast & GURU listeners: 50 % off your first 3 months with an annual plan (new customers, 10 k-contact minimum, terms apply).

Claim your offer now at jayschwedelson.com/emma

Transcript

Jay: we are back for Ask us anything from the do this, not that podcast. This is our super short episode. We get in questions all week long. We get in Word questions, we get in ridiculous questions. We try to tackle one of each. If you wanna submit a question, I would genuinely appreciate it because that's how we do the show.

Jay: All you gotta do is go to j schon.com. There's a button that says podcast. Another one says, ask us anything. Anything you wanna ask us, we're down. And uh, also you could hang out there and check stuff out. Anyway, let's get into the work question. First we have a question from Jamie from Nashville, Tennessee.

Jay: I was just back in Nashville. I love Nashville, but I went there with people, uh, who had never been there before. And when you go to Nashville, everyone's like, you gotta have the hot chicken, which is true. So we went to this place called, um, Hattie Bees. And if you've never been to Hattie Bees, they serve, I mean, it's not like hot chicken, like it's steaming hot.

Jay: It's hot where it's like spicy. And so, um, yeah, this was a, a serious bathroom experience because what happened was the highest level you can get of their hot chicken is shut the clock up. And so that's what we got. And, um. When you first take a bite of it, you're like, oh, this isn't not bad. And then like 30 seconds later, a minute later, you want to, I mean, it's over.

Jay: You're like, oh, do I have a will because my life is over? And then the super fun part that happened for me was, and this is TMI. Like it was like an instant reaction and I raced to the restroom and of course at Hattie B's there is a line up for the restroom because everybody's having the same problem.

Jay: They need like 74 bathrooms At a place like this, it is unacceptable to have like the standard amount of restrooms when you serve something called shut the clock up. Speaking of, shut the clock off. That's me. Let's get into. Your question, Jamie, what do you got? Jay? You love talking about subject lines.

Jay: That's true. I do. So I wanna hear a subject line test that is working that I've never tried. I've tried a lot. Hit me. Ooh, a challenge. All right, I got one for you. That's crushing it. This works for business marketers. Consumer marketers, nonprofits, I don't care who you are. So we all know, everyone's like, oh, do personalization in your subject line.

nna do that? Even though it's:

Jay: And this is not the the, the test is to do stuff like, oh, if you're doing business to business marketing, put the person's industry in the subject line. Trends in the construction industry that works really well, that kind of personalization. Or on the consumer side, you talk about their interests just for DIYs, when the concept is, I'm gonna help you take it one step further, the sooner you tell somebody who they are, the faster they wanna engage.

Jay: So when you put somebody's industry or put their interests in the subject line, it does lift open rates by about 20%. But that's not the one I'm gonna hit you with that you probably have never tried. There is another level, okay? There's another level of personalization that really gets at our core, and that is this idea of aspirational subject lines.

Jay: Ooh, what does that mean? So, for example, on the business to business side, if you are marketing to, you know, manager level or maybe director level contacts, what you wanna do is you wanna frame your subject lines. At a C level. Why? Because those individuals wanna be a CMO, A C, FOAC, whatever, O. So instead of positioning the emails as if they are a manager or a director, you do subject lines like this.

Jay: How CMOs can market to CFOs. The CFOs guide to automation. Five skills CMOs need, and you know that your database, you don't have a lot of CMOs or CFOs, but you have the people below that. And what do we all want? We all wanna know how do you do it? How are they doing it? What do I need to read? What do I need to consume?

Jay: What do I need to attend to be at that C level? So when you talk a level above whatever the audience is in your database, it crushes it. It also crushes it on the consumer side, right? For the tech savvy buyer, oh, I'm really not tech savvy, but I wanna know what the tech savvy people are doing. Luxury seekers love this.

Jay: I can't afford luxury. I wanna know what the luxury people are buying. How affluent investors, how affluent investors evaluate stocks. Yeah, I wanna know what the rich people are doing and they buy their stocks. Whatever your audience is. Talk a level up what CMOs know every CEO reads this technology leaders guide to network security talk a Level Up.

Jay: It's this idea of aspirational marketing that really, especially this time of year, it gets us going. And here's the wild side on the data we've done, we've tested this across about 50 million email sends that we've done. We found on the business side, when you do an aspirational subject line versus a standard one, it will lift your open rates by about 28% according to our World Data Research Group and the consumer side, it'll lift it by about 24%.

Jay: So aspirational subject lines are really, really cool. Alright, let's get into the ridiculous question. We got a question from Bill from Tucson, Arizona. Jay, you don't talk about healthy stuff a lot. Are you not healthy? Um, that's a strange question. Am I not healthy? I mean. I try. I'm not like out there trying to be like, you know, I don't even, I was gonna say Jane Fonda, but that's like the most dated thing I could possibly say.

Jay: Who is really fit the rock? I don't know who's really fit right now. I don't know, but you know, I do my thing. Oh, I, I will tell you. Here you go, bill. Here, you can shove it. Bill. Um, I'm gonna tell you something. I did do this past weekend. This is so ridiculous and I'm gonna get so much, uh, I don't even know what hate or whatever for this.

Jay: So ridiculous. So this past weekend, uh, my wife says to me, she goes, Hey. 'cause she's, she's very healthy. She's all into all sorts of stuff, right? She's really healthy. She's a doctor, so whatever. So she goes, you've never tried cryotherapy. Do you wanna go try whole body cryotherapy? I said, what the hell's that?

Jay: And she's like, okay. So we got in the car and we went right where I live in Bo Ratone, they have this like place like in this like strip mall where you go in and I did it. And what it was, it was so weird, they had this big machine and the machine has like, it looks like, it's like, it is like it's got the little room in it that it was a big window and you could tell it's freezing in there 'cause there's like frosted glass and all this stuff.

Jay: And so, um, I did it first and what it is, is you get down to your boxers. Then you put on socks and gloves, and then this woman who was doing it for us, set it up, I think, I think it was 50 bucks, I think that's how much it was, and she goes, or something like that, and she goes, okay, you're gonna go in there for three minutes.

Jay: It's going to be minus 200 degrees and you have to be able to stay in there for three minutes and if you have a problem, just, you know, knock on the glass or whatever. I'm like, this is wild. And she goes, but you, what, what song do you wanna play? 'cause we're gonna blast music for you while you're in there.

Jay: I'm like, oh, okay. And I said, um, I said, brass Monkey by the Beastie Voice. Which was a phenomenal song choice, I must say. She was like, this is fantastic, because usually she gets something like, you know, watermelon high or whatever from what's his face. Um, anyway. She goes, are you ready? I go, absolutely not.

Jay: But I was. I did it anyway. So she opened up the door thing and you get in and it's like this, like, I don't even know, three foot by three foot thing that you stand in and it's really cold. But I just found myself dancing the whole time. I. And it wasn't, I mean, I should say it was really bad. It wasn't bad at all.

Jay: And then you get out and I, everyone's like, uh, people ask me after I said I did it, they go, what? What did it accomplish? I'm like, I have no idea. And they're like, it's good for anti-inflammatory, whatever the hell that means. And recovery from what I don't know and energy, I have no idea what I accomplished.

there. Let's partner going to:

Jay: I do all sorts of crazy stuff. My agency, I don't even know what, appreciate you being here and go try cryotherapy or don't, or don't.